EN 
IT 
From today surprising with the perfect gift is easier!
Get to the point E-Bike Travel closest to you and discover our Cards!
You can choose between the classic Gift Cards, a rechargeable card of the desired amount and useful for the purchase of E-Bike, Accessories and rentals, or between the’Experience Card and l’Experiende Card Premium.
The latter are two cards, valid for two people and spendable at all E-Bike Travel points, which allow you to enjoy some of the most beautiful territories of Italy riding our e-bikes.
Stop by the nearest E-Bike Travel shop and choose the perfect Card for you!
FAQ
Where can I purchase the Cards?
You can purchase the Gift Card directly at the E-Bike Travel point closest to you!
Here is the list of shops:
- E-Bike Travel Cosenza
- E-Bike Travel Desenzano
- E-Bike Travel Ferrara
- E-Bike Travel Modena
- E-Bike Travel Montalto Pavese
- E-Bike Travel Ostuni
- E-Bike Travel Rome South
- E-Bike Travel Siena
- E-Bike Travel Varese
2. What are?
The Gift Cards classic allows you to purchase accessories and half-day or full-day rentals. L'Experience Card and theExperience Card Premium they are cards that allow you to experience an unforgettable day riding an e-bike to discover wonderful territories!
3. What do they include?
The Gift Card is a rechargeable card of the desired amount that can be spent on the purchase of accessories, e-bikes or e-bike rentals.
The Experience Card, worth €149, covers a half day, valid for two people, including: e-bike rental, helmet rental, tour planning, certified guide and small tasting or brunch.
The Experience Card – Premium, worth €199, concerns one day, valid for two people, including: e-bike rental, helmet rental, tour planning, certified guide, Premium experience at one of the local excellences and small gift.
Look at the catalog of proposals or contact the point directly E-Bike Travel near you!
4. How do they work?
Upon purchasing the Card, which will be sent to you in digital format, you will be issued a purchase certificate which you will have to take to the desired E-Bike Travel point when you want to redeem the voucher. The aforementioned will show the same progressive number present on the Card and will show the expiry date, as well as the value and/or experience purchased.
5. Does it have an activation cost?
No, the Cards have no activation cost.
6. Can I purchase an Experience Card in one E-Bike Travel point and use it in another?
Of course, Experience Cards can be used at any E-Bike Travel point.
Gift Cards, however, are valid only in the point of sale where they were purchased.
7. Can it be blocked in case of loss or theft?
If the E-Bike Travel Cards are lost or stolen, they cannot be blocked and E-Bike Travel cannot be held responsible for their improper use, theft or loss.
8. Are the cards refundable?
No, the cards are not refundable.
9. Do they have an expiration date?
Yes, the cards are valid for one year from the date of purchase.
TERMS AND CONDITIONS
The E-Bike Travel CARD is a purchase voucher with pre-loaded value or experience and is divided into two types: Gift Card (for your in-store purchases) or Experience Card (for e-bike experience packages) and is issued at the same time as its “Certificate of Purchase”: present it at the time of purchase and the amount spent will be deducted from the value preloaded on the Card.
For determining the value or “experience package” preloaded on the Card will be confirmed by what is stated on the “Certificate of Purchase”, delivered together with the Card itself and which must be presented at the time of purchase. If the purchase made is of a higher amount than that of the Card, the difference must be paid by cash, debit card or credit card.
The Card is non-refundable, and cannot be converted into cash.
The Card will not be replaced if lost, stolen or damaged.
The Gift Card can only be used in the E-Bike Travel sales point that issued it, for which the “Certificate of Purchase” is proof.
The Experience Card can be used in any E-Bike Travel point of sale.
The Card holder accepts all terms and conditions.